TERMS & CONDITIONS
Soteria's private travel paramedicine services are subject to the following terms and conditions. These terms govern the relationship between Soteria and its clients, ensuring a safe and secure paramedical experience.
Our terms are tailored to the unique nature of private paramedicine, prioritizing the well-being and safety of our clients. Whether it's medical assistance during travel or emergency response services, our terms provide the necessary legal framework to protect both parties involved.
With a focus on privacy, professionalism, and quality care, our terms cover various aspects such as the scope of services, confidentiality, emergency protocols, and client responsibilities.
To learn more about our terms and conditions and how they apply to your private paramedicine experience, please feel free to reach out to our team.
What do our Terms & Conditions cover?
Eligibility for private paramedicine services; requirements for client registration (if applicable)
Details of the paramedical services offered and the associated terms
Right to modify or update service offerings
Guarantees and liabilities related to the provision of paramedical care
Protection of intellectual property, including proprietary medical protocols and documentation
Procedure for suspension or termination of client engagement
Indemnity provisions
Limitation of liability and responsibilities
Updates to the terms and conditions
Governing law and dispute resolution
Contact information
For more detailed information on our terms and conditions, please consult with our legal team to ensure a comprehensive understanding of the legal framework surrounding Soteria's private paramedicine services.
ACCESSIBILITY STATEMENT
This statement was last updated on August 15, 2025
We at Soteria Elite Medical Services are working to make our site www.soteriaems.com accessible to people with disabilities.
​Soteria Elite Medical Services, PLLC (“Soteria,” “we,” “our,” or “us”) is committed to ensuring that our website (www.soteriaems.com) is accessible to all individuals, including those with disabilities. We strive to provide an inclusive digital experience and to comply with applicable accessibility laws and standards, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Our Commitment
We are actively working to improve the accessibility and usability of our website.
Our goal is to ensure that all visitors, regardless of ability, can access content, navigate the site, and use our services without barriers.
Accessibility is considered during the design, development, and ongoing maintenance of our website.
Accessibility Features
Our website currently includes features such as:
Text alternatives (alt text) for images
Keyboard navigability for menus and forms
Responsive design for use on desktops, tablets, and mobile devices
Clear headings and structured content for screen readers
Sufficient color contrast for text visibility
Ongoing Efforts
We regularly review our website using automated tools and manual testing to identify areas for improvement. We aim to meet or exceed WCAG 2.1 Level AA standards.
Third-Party Content
Some pages on our site may link to third-party websites or content outside our control. We encourage third parties to provide accessible content but cannot guarantee accessibility on their platforms.
Feedback & Assistance
Your feedback is important to us. If you experience difficulty accessing any part of our website or services, please contact us so we can assist you and address the issue:
Soteria Elite Medical Services, PLLC
Email: info@soteriaems.com
Phone: 425-922-9305
Website: www.soteriaems.com
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We will make every reasonable effort to accommodate your needs and provide the information or service you require in an accessible format.
Future Improvements
Soteria is committed to continuous improvement in digital accessibility. We will update this statement as enhancements are made.
PRIVACY POLICY
Soteria Website Privacy Policy
Effective Date: August 15, 2025
Soteria Elite Medical Services, PLLC (“Soteria,” “we,” “our,” or “us”) operates the website www.soteriaems.com. This Website Privacy Policy explains how we collect, use, and protect information from visitors to our website.
1. Information We Collect
Basic contact information you provide (name, email, phone number) and information automatically collected through cookies (IP address, browser type, pages visited).
2. How We Use Your Information
To respond to inquiries, improve website performance, personalize user experience, and send updates (if you opt in).
3. Cookies & Tracking
We use cookies for analytics and functionality. You can disable cookies in your browser settings.
4. Sharing of Information
We do not sell personal information. We may share limited data with trusted service providers for website hosting, analytics, or legal requirements.
5. Data Security
We take reasonable steps to protect your information but cannot guarantee absolute security.
6. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices.
7. Children’s Privacy
Our website is not directed at children under 13, and we do not knowingly collect their information.
8. Changes to This Policy
We may update this Website Privacy Policy from time to time. Changes will be posted with a new effective date.
9. Contact Us
Soteria Elite Medical Services, PLLC
Email: info@soteriaems.com
Website: www.soteriaems.com